Privacy Policy

Last updated: October 24, 2023. This policy describes how ProBank collects, uses, and shares your personal information.

1. Introduction

Welcome to ProBank. We are committed to protecting your personal data and your right to privacy. In this Privacy Policy, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

This Privacy Policy applies to all information collected through our website, mobile application, and/or any related services, sales, marketing, or events (we refer to them collectively in this Privacy Policy as the "Services").

2. Data Collection

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services or otherwise when you contact us.

Information We Automatically Collect

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect.
  • Device Data: Information about your computer, phone, tablet, or other device you use to access the Services.
  • Location Data: Information about your device's location, which can be either precise or imprecise.

3. How We Use Data

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

We use the information we collect or receive:

  • To facilitate account creation and logon process.
  • To post testimonials with your consent.
  • To request feedback and to contact you about your use of our Services.
  • To enable user-to-user communications.
  • To manage user accounts and keep the Services in working order.

4. Data Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We may process or share your data that we hold based on the following legal basis:

  • Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
  • Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
  • Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or potential threats to the safety of any person.

5. Your Rights

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability.

contact_support Contact Us

If you have questions or comments about this policy, you may contact our Data Protection Officer (DPO) at:

location_on

ProBank Headquarters

123 Financial Plaza, Suite 500
New York, NY 10001, USA

mail

refunds@my-probank.com

phone

+1 (800) 555-PRIVACY

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